Here select the best option for your sync.Ģ. Select the Settings click next until you get to the Auto Synchronization. To set up the timed sync go to the PlanPlus Online Sync Setup icon located on the Desktop. Timed Sync - you can set up the PlanPlus Online Sync Utility to automatically sync the data. IF you are experiencing connection problems through you servers a log file will be the best source to finding the problems. So in understanding proxy problems look at how the proxy might be blocking https access. CompanionLink uses HTTPS to access the PlanPlus site. They all have IE.exe and firefox.exe listed, but CompanionLink.exe needs to be added to the list. Often firewalls only allow certain processes through. Most common firewall issue: Set the Executable name as a trusted program in the firewall system. However, If the browser gets through PlanPlus Online Sync Utility will also.Ĥ. PlanPlus Online Sync Utility has proxy settings. Not all PC are set to uses IE as the default, but IE sets Windows settings that will be used by the sync.ģ. Be sure Internet Explorer works to the site. us server the Sync URL is required to be all other servers will require the respective server name 05, 08 etc.Ģ. Most common problem: Entered URL is incorrect. PlanPlus Online Sync will not transfer blank records from Outlook, so fewer records would show in PlanPlus Online.Ĭonnection Problems - There are some common issues related to not being able to connect using the PlanPlus Online Sync Utility below are some of the common issues and resolutions for them.ġ. PlanPlus Online sync will not transfer duplicate records from Outlook, so fewer records would show in PlanPlus Online.īlank Records in Outlook. The record count may different between PlanPlus Online and Outlook if there are:ĭuplicate Records in Outlook. Calendar items with no subject will not synchronize.Ĭontacts Sync - Microsoft Outlook keeps count of the number of contact records. In detail the PlanPlus Online Sync Utility will synchronizeġ) Single Events from 90 days back and all forwardĢ) Recurring events that -may- occur from 90 days back and all forwardĪ) All recurring events with no Recurring end dateī) All recurring events with a Recurring end date later than 90 days back.įor Calendar items to transfer, they must have a subject. Knowledge Home | Desktop Software | PlanPlus Sync UtilityĬompatible with 2013 - v 3.0 build 3117b is compatible with Outlook 2003, 2010, and 2013.Ĭalendar Sync - For Calendar the sync utility will synchronize Appointments for 90 days back, and all appointments going forward. Home | Personal Info | Service Requests | Projects
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